Mentoring and Education Program Terms and Conditions – Inspire Dental Solutions

The purpose of the mentoring and education program provided by Inspire Dental Solutions is to offer general practitioners the best advice and guidance to ensure patients under their care receive the most effective treatment outcomes. To achieve this, it is essential that treatment providers understand and agree to the following terms and conditions:

Terms and Conditions for Treatment Providers:

  1. Responsibility for Clinical Outcomes:
    • The treatment provider acknowledges that they are solely responsible for the clinical treatment outcomes of their patients. Inspire Dental Solutions (IDS) cannot be held responsible for any clinical outcomes, as IDS is not in a position to assess or influence the patient’s behavior or evaluate the specific clinical situation presented by the patient.
  2. Autonomy in Treatment Decisions:
    • The treating practitioner understands that the decision to treat a patient is entirely their own. Inspire Dental Solutions cannot determine whether a patient should or should not receive treatment.
  3. Patient Consultation and Alternatives:
    • The treating practitioner must discuss all possible treatment alternatives with patients, including the option of no treatment. They must also inform the patient of any risks associated with orthodontic treatment, along with the patient’s obligations during the treatment process and retention period.
  4. Option to Deviate from Advice:
    • The treating practitioner can choose not to follow the advice given if they have doubts, opting for their own or an alternative treatment plan. However, payment to Inspire Dental Solutions is required when a patient is submitted for advice and treatment planning, as determined by the level of support selected on the IDS platform.
  5. Validity of Purchased Cases:
    • Once a treatment practitioner purchases a case, it remains available for use for up to 12 months.
  6. Case Fee Responsibility:
    • A single case fee will be charged upon submission of a case, and the treatment provider will be responsible for this fee, even if the patient does not proceed with treatment or the treatment is canceled.
  7. Aligner Orders:
    • Inspire Dental Solutions is not responsible for the final approval to order aligners. Once the treating practitioner orders aligners, they assume responsibility for any fees incurred related to the supply of the aligners.
  8. Understanding Digital Learning:
    • It is the responsibility of the treating practitioner to fully understand how to use digital learning tools in order to ensure the successful treatment of patients.
  9. Clinical Procedure Competence:
    • The treating practitioner is responsible for knowing how to perform any clinical procedures necessary for patient treatment.
  10. Third-Party Agreements:
    • The treating practitioner is responsible for understanding and adhering to any terms and conditions set forth by third-party entities with whom they establish relationships. These relationships are independent of Inspire Dental Solutions, and IDS cannot be held responsible for any third-party interactions.
  11. Record Submission Standards:
    • The treating practitioner must submit records of an adequate standard, including relevant photographs, radiographs, impressions, or intraoral scans of the patient. If IDS deems the records inadequate for evaluation, they will request improvements. If the records continue to fall short, IDS reserves the right to refuse to provide advice until the standards are met.
  12. Repeated Failure to Submit Adequate Records:
    • If the treating practitioner consistently fails to submit adequate records, Inspire Dental Solutions reserves the right to terminate further collaboration. Any remaining upfront case fees will be refunded accordingly.
  13. Case-by-Case Relationship:
    • The relationship between the treating practitioner and Inspire Dental Solutions operates on a case-by-case basis. The practitioner can terminate the relationship at any time without financial penalties, provided all outstanding fees are paid. Unused prepaid case fees remain with IDS and can be used within 12 months but are non-refundable.
  14. Financial Responsibility:
    • Inspire Dental Solutions is not responsible for the treating practitioner’s financial obligations with other companies.
  15. Practice Impacts:
    • Inspire Dental Solutions is not responsible for any perceived positive or negative effects the treating practitioner believes have occurred in their practice as a result of the relationship with IDS.

Services Provided by Inspire Dental Solutions:

  1. Orientation and Login Portal Support:
    • Inspire Dental Solutions will provide orientation and explanation of the website, as needed, and will assist in setting up a treating clinician’s login portal.
  2. Confidentiality of Online Records:
    • Inspire Dental Solutions will ensure that all online records and correspondence remain private and confidential between IDS and the treating practitioner.
  3. Confidentiality of Information:
    • Inspire Dental Solutions agrees to keep all information supplied by the treating practitioner confidential unless legally required to disclose such information.
  4. Timely Treatment Planning:
    • Once a case has been submitted, Inspire Dental Solutions will begin planning and will provide a treatment plan with a detailed explanation promptly, to avoid inconveniencing the treating practitioner or the patient.
  5. Responsive Communication:
    • Inspire Dental Solutions agrees to respond to all ongoing communications in a timely manner.
  6. Treatment Case Approval:
    • Inspire Dental Solutions cannot give the final approval for the commencement of a treatment case on behalf of the treating practitioner. This responsibility lies solely with the treating practitioner, who must confirm they are capable of delivering the desired treatment outcome for their patient.

By agreeing to these terms and conditions, the treating practitioner acknowledges their full responsibility for patient care and clinical outcomes, while benefiting from the expert advice and support provided by Inspire Dental Solutions.